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Posted: 03/18/2019 Employment Type: Temp/Hire Industry: OFFICE _ PROFESSIONAL Job Number: 15090 Pay Rate: $13.00
HH Staffing Services is currently hiring a Customer Service Representative for a busy property management call center near The Florida Mall. The Customer Service Representative will be responsible for answering incoming calls from customers to fulfill general inquiries. Time management, strong verbal communication skills, and a diligent work ethic are required.

Pay rate $13.00 per hour Monday - Friday 8am - 5pm

Customer Service Representative Responsibilities
Answer a high volume of incoming calls
Generate letters
Complete duties such as faxing, copying, mailing, and filing
Input residential information
Communicate with customers and staff via email, telephone, and face-to-face
Provide customers with service information
Defuse and deescalate irate customers
Research required information using available resources and knowledge
Access, verify, and update customer information
Accurately complete call log notations

Customer Service Representative Qualifications
Bilingual Preferred
Strong customer service, communication and interpersonal skills required
Excellent organization skills.
Ability to work independently and as a member of a team
Ability to meet stringent deadlines
Ability to work with sensitive information and maintain confidentiality
Computer literate with proficiency and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook)
Experience in Association Software such as TOPS is favorable
1-2 years customer service experience in a call center setting
High School Diploma or equivalent

HH Staffing Services is an equal opportunity employer. Background check required.

Sarah Clarkin

Sarah joined the HH Staffing team in August 2016. She is an Orlando native, born and raised, so she is an expert in her territory. She has 5 years of recruiting and placement experience, 10 years of insurance sales and office professional. Sarah’s knowledge and drive to get everything accomplished the way it should be done will be an asset to both our clients and candidates. Sarah does not have a lot of free time, as she is going to school for her Bachelor’s Degree in Business Information Management. She also has two teenage daughters. When she does have a moment to herself she enjoys reading and going to church.
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Our mission is to be the most respected staffing firm in each market we serve by providing best-in-class, extra-mile workforce solutions to our valued clients and associate employees. We serve clients in Florida and throughout the entire United States. 

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