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SENIOR ACCOUNT MANAGER

ORLANDO, FL 32801

Posted: 10/11/2018 Employment Type: Temp/Hire Industry: OFFICE _ PROFESSIONAL Job Number: 14603 Pay Rate: 31.25
HH Staffing Services is currently hire a Senior Commercial Account Manager for a busy commercial insurance company in the Orlando area. The Senior Commercial Account Manager will be responsible for the developing, enhancing and solidifying relationships with customers by providing exceptional customer service, maintaining and expanding the accounts, and facilitating relationships between the company, the carrier, and the customer.

Salary up to 65, 000 per year

Essential Job Functions:
Maintain consistent and continuous communication with assigned customers to develop a strong business relationship and provide industry expertise to clients to ensure needs are met.
Work closely with producers in new business activities including up-selling and cross selling products to existing customers.
Provide creative solutions and resolves complex issues for customers.
Liaise between departments to ensure all customers accounts are renewed timely and efficiently.
Work closely with sales teams to create renewal strategies for existing and new customers to meet ever changing needs.
Complete customer servicing related to new business set up and underwriting applications, and account marketing to carriers.
Maintain current and accurate customer databases files.
Process customer s accounts, including preparing proposals, ordering policies, binders, ID cards, certificates, invoicing, premium financing and processing policies.
Review and makes necessary changes to marketing efforts, proposals, certificates, and other important information to ensure customers risk exposure is accurately described to the underwriting carrier.
Take initiative with renewals, customer issues and concerns and proactively provide solutions to deliver timely and effective resolutions to customers.

Skills/Experience/Training:
Education High school diploma required; some college level coursework preferred.
Certification preferred ACSR, CIC or equivalent professional designation
Minimum five years of experience required with focus on larger commercial accounts.
Excellent oral and written communication skills
Flexibility and creativity for developing innovative and customized business solutions
Exceptional relationship development skills, interpersonal and time management skills
Strong analytical and problem-solving skills
Proficient in Microsoft Office Suite, with Agency Management System experience --EPIC Preferred
Surety Bond Experience Preferred

HH Staffing Services is an equal opportunity employer. Background check required.

Sarah Clarkin

Sarah joined the HH Staffing team in August 2016. She is an Orlando native, born and raised, so she is an expert in her territory. She has 5 years of recruiting and placement experience, 10 years of insurance sales and office professional. Sarah’s knowledge and drive to get everything accomplished the way it should be done will be an asset to both our clients and candidates. Sarah does not have a lot of free time, as she is going to school for her Bachelor’s Degree in Business Information Management. She also has two teenage daughters. When she does have a moment to herself she enjoys reading and going to church.

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Our mission is to be the most respected staffing firm in each market we serve by providing best-in-class, extra-mile workforce solutions to our valued clients and associate employees. We serve clients in Florida and throughout the entire United States. 

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