Offices in Sarasota, Tampa, Orlando and Fort Lauderdale
Thank you for your interest in pursuing a position through HH Staffing Services.
We have two ways that you can connect with us to begin the process of finding new employment. You can choose the QUICK Connect form on the right hand side of this page to submit your resume for one of our industries or if you are interested in a specific job, you can choose to view the job then click the APPLY ONLINE button at the bottom of the job description and go through a job-specific form.
Whether it is a temporary, temp-to-permanent or direct hire position, HH Staffing Services looks forward to providing a helping hand toward your next career goal.
SENIOR ACCOUNT MANAGER
ORLANDO, FL 32801
Salary up to 65, 000 per year
Essential Job Functions:
Maintain consistent and continuous communication with assigned customers to develop a strong business relationship and provide industry expertise to clients to ensure needs are met.
Work closely with producers in new business activities including up-selling and cross selling products to existing customers.
Provide creative solutions and resolves complex issues for customers.
Liaise between departments to ensure all customers accounts are renewed timely and efficiently.
Work closely with sales teams to create renewal strategies for existing and new customers to meet ever changing needs.
Complete customer servicing related to new business set up and underwriting applications, and account marketing to carriers.
Maintain current and accurate customer databases files.
Process customer s accounts, including preparing proposals, ordering policies, binders, ID cards, certificates, invoicing, premium financing and processing policies.
Review and makes necessary changes to marketing efforts, proposals, certificates, and other important information to ensure customers risk exposure is accurately described to the underwriting carrier.
Take initiative with renewals, customer issues and concerns and proactively provide solutions to deliver timely and effective resolutions to customers.
Education High school diploma required; some college level coursework preferred.
Certification preferred ACSR, CIC or equivalent professional designation
Minimum five years of experience required with focus on larger commercial accounts.
Excellent oral and written communication skills
Flexibility and creativity for developing innovative and customized business solutions
Exceptional relationship development skills, interpersonal and time management skills
Strong analytical and problem-solving skills
Proficient in Microsoft Office Suite, with Agency Management System experience --EPIC Preferred
Surety Bond Experience Preferred
HH Staffing Services is an equal opportunity employer. Background check required.